{% extends "base.html" %}{% load i18n crm_tags %} {% block title %}{% blocktranslate trimmed with name=contact.name %}Call with {{ name }}{% endblocktranslate %}{% endblock %} {% block content %}

{% blocktranslate trimmed with name=contact.name %}Call with {{ name }}{% endblocktranslate %}

{{ contact.phone_display }}{% if contact.location %}, {{ contact.location }}{% endif %}

{% blocktranslate trimmed with name=contact.first_name %}Back to {{ name }}{% endblocktranslate %}
{% if contact.do_not_call %}{% endif %}
{% csrf_token %} {% if follow_up %}{% endif %} {% if list_entry %}

{% blocktranslate trimmed with name=list_entry.call_list.name %}Call list: {{ name }}{% endblocktranslate %}

{% if list_entry.call_list.script %}
{{ list_entry.call_list.script|linebreaksbr }}
{% endif %}

{% if list_entry.tries %}{% blocktranslate trimmed count n=list_entry.tries %}Tried {{ n }} time before, no answer.{% plural %}Tried {{ n }} times before, no answer.{% endblocktranslate %} {% endif %}{% translate "Save the call to move the list on. No answer three times marks the caller not reached." %}

{% endif %} {% if call_form.errors or prayer_form.errors or fu_form.errors or gift_form.errors or testimony_form.errors or esc_form.errors or ticket_form.errors or heard_form.errors %}
{% translate "Some details need fixing. Look for the red notes below." %}
{% endif %}
  1. {% translate "Stay on the line. Speak calmly and listen; don’t argue or judge." %}
  2. {% translate "Ask if they are safe right now, and where they are. If they speak of ending their life, ask them plainly whether they are thinking of suicide: asking does not put the idea in their head." %}
  3. {% translate "If a life is in danger now, call an emergency number below, or ask a colleague to call while you stay with the caller." %}
  4. {% translate "Don’t promise to keep it secret. Tell them you are getting them help." %}
  5. {% translate "Saving this call alerts every supervisor and administrator at once. Write what was said, and where the caller is." %}
{% if emergency_numbers %} {% else %}

{% translate "No emergency numbers are saved yet. Ask an administrator to add them under Important numbers, in the Emergency group." %}

{% endif %}
{% include "_field.html" with field=call_form.direction wide=True %} {% include "_field.html" with field=call_form.purpose %} {% include "_field.html" with field=call_form.outcome %} {% include "_field.html" with field=call_form.summary wide=True %} {% include "_field.html" with field=call_form.called_at %} {% include "_field.html" with field=call_form.duration_minutes %} {% if heard_form %} {% include "_field.html" with field=heard_form.heard_from %} {% include "_field.html" with field=heard_form.heard_from_detail %} {% endif %}

{% translate "Ticket" %}

{% translate "Opened automatically when you save the call" %}
{% include "_field.html" with field=ticket_form.urgency wide=True %} {% include "_field.html" with field=ticket_form.after_call wide=True %}
{% include "_field.html" with field=prayer_form.category %}
{% include "_field.html" with field=prayer_form.request wide=True %} {% include "_field.html" with field=prayer_form.confidential wide=True %}
{% include "crm/_testimony_fields.html" with form=testimony_form %}
{% include "_field.html" with field=fu_form.reason wide=True %} {% include "_field.html" with field=fu_form.due_date %} {% include "_field.html" with field=fu_form.assigned_to %}
{% include "_field.html" with field=esc_form.escalate_to %}
{% include "_field.html" with field=esc_form.reason wide=True %}
{% include "crm/_gift_fields.html" with form=gift_form %}
{% if follow_up %}
{% blocktranslate trimmed with when=follow_up.due_date|due %}Planned for: {{ when }}. The call notes are copied to it.{% endblocktranslate %}
{% endif %}
{% translate "Cancel" %}
{% endblock %}